VS Visual Statement Inc. Knowledge Base

Getting a giant red X in print preview when trying to print with an unhandled exception error message, and the print selection option isn't working correctly.

Ben Frazer — Mon, 18 Feb 2008 23:32:31 GMT

Abstract:

	Applies To: FX3

Article Title: Getting a giant red X in print preview when trying to print with an unhandled exception error message, and the print selection option isn't working correctly.

Issue: You get a red X that replaces the diagram when you try to print from Print Preview in FX3 and the above listed error message. (NOTE! It is possible that all or part of the file may still get sent to the printer and print.)

Resolution: What is happening is that there is a problem with the margin settings that you are trying to use.

1. Go into Printer Setup and make sure that you are selected to the correct printer.
2. Go into Page Setup and check your paper size is correct
3. Still in Page Setup check your margin settings to see if any are rather large (Example: Over 6 inches each left and right where top and bottom are set to .5)

4. Try to adjust your margins to a normal setting and print again.
5. If the above is not working please be aware that it is also possible that your FX3 file has corrupt margin settings. Test this by opening a new blank FX3 file and drawing someting like a line or placing an object or two and attempting to print. If you see no error and you find the margin

Can I quickly connect points in my FX3 or FX2 diagram with lines manually?

Ben Frazer — Wed, 30 Jan 2008 07:39:52 GMT

Abstract:

	Applies To: FX3 / FX2

Article Title: Can I quickly connect points in my FX3 or FX2 diagram with lines manually?

Yes you can do this manually and it is an easy process.

First thing of course it to import your points. Then select your snaps tool (shown above) which is an icon that looks like two magnets facing each other, and then choose the poly tool (shown above toward the left).

With snaps turned on and the poly line selected you will notice that as you move your mouse toward a point it will highlight in a green circle. When this happens you can left click and the line will 'snap' to the point. This also allows the line to automatically obtain the elevation of the point it is snapped to which makes 3D diagramming very easy.

See the below image to see an example. Although you cannot see my mouse pointer in this example you are able to see what it looks like when you hold your mouse close to a point while drawing a polyline using snaps.

How do I adjust the pivot point on a vehicle or object in FX3.

Ben Frazer — Wed, 30 Jan 2008 06:05:03 GMT

Abstract:

	Applies To: FX3

Article Title: How to adjust the pivot point on a vehicle or object in FX3.

You could have many reasons for needing to adjust the pivot point on a vehicle or object. One of the main ones is likely moving the pivot point on a trailer.

For example: In this image we see a trailer that has its rotation point in the default location. At the top I have highlighted the green grip used to rotate an object, and at the bottom I have highlighted the grip used to adjust the pivot point.

As it stands right now if you rotate this trailer it will rotate around its center when you rotate it like this:

IMPORTANT: To actually change the rotation grip please do the following:

1. Left click on the object (trailer in this case) to select it
2. A small preview of the object will appear in the lower right of the screen in the properties area (under the drawing area)
3. Find the blueish grip and left click and hold on it. Now drag it to wherever you want the pivot of the object to be.
4. Note the change visible for the rotation point and rotational grip on the main object in the drawing area.

Applies To: FX3

Article Title: How can I do an animation in FX3 that involves more than one separate impact?

For this example I am going to explain how to animate a 3 vehicle collision where two vehicles collide and then one goes on to hit a 3rd vehicle.

First thing is to setup your first impact as a normal two vehicle collision using pre and post impact paths for both vehicles, with one exception. For the vehicle involved in the second collision set its post impact path to go to the point of impact with the 3rd vehicle and then to its final rest position (or to wherever you need it to go).

Now position your 3rd vehicle at the point of collision with the vehicle coming away from the first collision. To line it up easier left click on the animation path segment leading into the collision for vehicle 2 coming from its first collision, and under actions left click on the option that says 'Lock Ghosts On'. A transparent model of the vehicle will now stay visible on that particular animation path segment so you can setup that 2nd collision. Don;t forget to select that same animation path you locked the ghosts onto and under actions choose 'unlock ghosts'.

Now that your collision is lined up you can setup your pre and post impact paths for vehicle 3. Left click on vehicle 3's animation path and uncheck the options that says 'Autosync collision time'. This will make it so that you

I true vision 3D error when I try in access 3D in FX3.

Ben Frazer — Tue, 22 Jan 2008 06:26:53 GMT

Abstract:

	Applies To: FX3

Article Title: I true vision 3D error when I try in access 3D in FX3.

Please see below for an example of the error. To fix this issue please do the following:

- Go to the manufactures website for your video card. Locate and download the latest video driver available for your video card for your version of Windows. Reinstall your video card driver with the new one.

Error example:

"TrueVision3D Error : Device Error. The device has not been created.

- You click 'ok' in the center of that small box and get another box entitled 'VS.VSI.NET.R3' with the error message: '3D Engine Failed to Initialize. A log file was generated. C:\Program Files\VS Investigator Suite\data\Logs\tvdebug.log'

How do I create a Custom Object?

Ben Frazer — Tue, 22 Jan 2008 06:15:19 GMT

Abstract:

	Applies To: Vista fx2

Issue:

How do I create a Custom Object?

Resolution:

Vista FX now allows users to create Custom Objects.

1. Click File -> New Custom Model (a prompt will appear which advises that some features will not be available while creating a custom model).

Applies To: FX3 SP2

Article Title: Can I remove any limbs from a 3D Flexman in FX3?

Yes you can. You will need to have FX3 SP2 to be able to use this feature.

To begin insert a 3D Flex man onto your scene and left click on the model to select it. Under actions on the left hand side click on 'Edit 3D'.

You will see a representation of how the Flexman will look in 3D. From here you can use the various grips to position the Flexman as you see fit.

To remove a limb click on the button with a picture of a white bone with a red circle with a while line in it. (See below, the second button from the right). Now move the mouse over the lines that represent the limbs in any of the views normally used to adjust the limbs position. The targeted limb will highlight in red in the preview box in the lower right.

Left click once to remove the indicated limb.

Please note! Once a limb is removed it cannot be put back so make sure you save your file before you remove a limb from the flex man. If you prefer you can always bring in a new 3D Flexman onto your scene and then try again.

Can I turn off the green highlighting that comes on in the box I am entering data into when using ReportBeam 4?

Ben Frazer — Sun, 13 Jan 2008 23:05:29 GMT

Abstract:

	Applies To: ReportBeam 4 (only)

Article Title: Can I turn off the green highlighting that comes on in the box I am entering data into when using ReportBeam 4?

Yes, you can turn it off easily.

First open ReportBeam 4 and then do the following:

- Click on 'File' and choose 'Options'
- Select the 'Preferences' tab
- Uncheck the the second box down which is called 'Highlight current field on report forms'.

Can I add my own data about a vehicle to the exact vehicle database in FX3?

Ben Frazer — Tue, 08 Jan 2008 07:46:47 GMT

Abstract:

	Applies To: FX3

Article Title: Can I add my own data about a vehicle to the exact vehicle database in FX3?

If you find that the exact vehicle data base does not have an entry for a vehicle you want to be able to use the specs for you can insert the figures into a custom entry yourself.

First open the database as if you were going to select from it by clicking on 'Choose Exact Vehicle' located on the left of the program just under the object library menus.

Then it is a very simple process:

1 - In the 'Vehicle Specs' window choose 'customize'
2 - A window like what you see below will open

You will see several fields of data that that can accept the info you have. Note: You will need to have obtained the info on the vehicle specs you want from the manufacture or other reliable source.

When you choose 'object' (the 4th item down) this is simply what generic model will be used to have your specs applied to but you can change it when are inserting the vehicle if you prefer. Also, you can choose a different vehicle from the object library and use the 'link to vehicle specs' feature if you don't want to use any of the generic models.

To use your specs simply choose 'Custom' from the Database drop down and then choose the data

How can I show a gun shot in my 3D animation?

Ben Frazer — Fri, 04 Jan 2008 07:52:48 GMT

Abstract:

	Applies To: FX3

Article Title: How can I show a gun shot in my 3D animation?

You would probably want to start by putting a gun or a model with a person holding a gun into your scene to start. There are then two ways to draw the bullet path.

1. Click on the line tool (not the poly line) and draw your line from where you want the shot to start and where you want it to end.
- a. Click on the line and select the option under actions (bottom left of the screen) which says "Convert to =>"
- b. Select "Bulletpath - Line" from the list.

2. The other way is to click on the line tool and choose your line type of "Bulletpath" line option from the properties area beneath the drawing area. (See example below highlighted in red) and now draw your line.

NOTE!! Once this is done the line will automatically become a bullet path.

Now the only thing left to do is setup the bullet path. Below is what you see in the properties right under the diagramming area when a bullet path is selected.

Simply choose the start and end heights of the shot by entering the value in Z1 and Z2. (Use feet for imperial /standard or&nb

How can I make an object I am animating turn invisible?

Ben Frazer — Tue, 18 Dec 2007 07:50:11 GMT

Abstract:

	Applies To: FX3 / FX2

Article Title: How can I make an object I am animating turn invisible?

In order to hide an object that you are animating you will need to remove the check mark from the 'visible' option on a given segment of animation path.

First setup your animation as you normally would. To make the object turn invisable select the path segment where you don't want to see the object and remove the check mark from the 'Visible' box in the properties area. This will cause the object (in this case a car) to disappear during the playing of the animation when the object is on that animation path segment.

A second way you can do this is using the 'advanced animation properties' option. To access this option do the following: (only if you have 3D animation)

1 - Left click on any part of your animation p

How to fix an error when installing FX3 / FX2 that says "Internal error 2753 dxsetup.exe197".

Ben Frazer — Mon, 17 Dec 2007 07:45:38 GMT

Abstract:

	Applies To: FX3 / FX2

Article Title: How to fix an error when installing FX3 / FX2 that says "Internal error 2753 dxsetup.exe197".

Issue: Error occurs when trying to install and usually there is an older or preexisting install of FX2 or FX3 on the computer.

Resolution: We need to fully reload your FX software to fix the issue. Please follow these steps exactly!

1 - Uninstall any existing copies of FX2 or FX3 that you have
2 - Reboot the computer
3 - Go into "My Computer" or "Computer" and find the main C:\ drive
4 - Go into the folder "Program Files" and then into "VS Investigator suite"
5 - Delete the folders called 'Vista.net' and 'Data'
6 - Install your FX2 or FX3 software again and call us for you registration key (1-888-828-0383)

Note! Only if the above should fail please do the following:

1 - Uninstall any existing copies of FX2 or FX3 AND uninstall Crash Math if it is present.
2 - Reboot the computer
3 - Go into "My Computer" or "Computer" and find the main C:\ drive
4 - Go into "Program Files" and rename the "VS Investigator Suite" to VS Investigator SuiteOLD
5 - Reload your FX2 or FX3 program and also your Crash Math if applicable.
6 - Call for your new registration keys (1-888-828-0383)

How can I change the measurement system in FX3 from Imperial to Metric or from Metric to Imperial?

Ben Frazer — Tue, 11 Dec 2007 07:48:48 GMT

Abstract:

	Applies To: FX3, FX2

Article Title: How can I change the measurement system in FX3 from Imperial to Metric or from Metric to Imperial?

Issue: I want to change the measurement system that I am currently set to in FX3 / FX2.

Resolution: This is actually a very simple process. All you have to do is click on 'Options' from the top menu options in FX3 and select 'Program Settings'. On the top left you will see your measurement system selections.

Choose Imperial if you would want to work in feet, or choose Metric if you want to work in Meters. Once you have made your selection click on ok. You will see an alert indicating that you need to restart the program to avoid issues that might arise from the change. Please click OK, and then close and reopen your FX3 / FX2 program.

Please Note! If you put together an animation in FX3 or FX2 while set to Imperial measurements that animation will only work correctly if you are set to Imperial measurements and vice versa.

How can I show the profile of a line in 2D using FX3 or FX2?

Ben Frazer — Mon, 10 Dec 2007 07:12:29 GMT

Abstract:

	Applies To:

Article Title: How can I show the profile of a line in 2D using FX3 or FX2?

Issue: How can I show the vertical changes in the height of the sections of a poly line while in 2D?

Answer: The ability to show the profile of a line is quite simple. Simply setup your polyline or draw your poly line using snaps though your points if you have them, and then left click once on any section of the line to select it.

Once the line is selected look under actions for the option that says 'Create Profile' and click on it. You can click on the profile that appears on the screen and move it using the green grip in the bottom left corner of the profile if you wish.

How can I change the default save location for my diagrams in FX3?

Ben Frazer — Thu, 06 Dec 2007 06:19:21 GMT

Abstract:

	Applies To:

Article Title: How can I change the default save location for my diagrams in FX3?

To change the default save location in FX3 click on 'Options' and choose 'Program Settings'. In the middle where it says 'Default Scene Path' you will see the current save location for your FX3 scene files. Simply click browse at the end of that line and select a new location.

How do I make my diagrams automatically save periodically in FX3 or FX2?

Ben Frazer — Thu, 06 Dec 2007 06:00:54 GMT

Abstract:

	Applies To: Vista Fx3, Fx2

Issue:

How do I make my diagrams automatically save periodically?

Resolution:

Autosave can be enabled/disabled (and configured) by clicking (on the menu bar) Options -> Program Settings.

How can I print my Measurment log or how can I print the RAW data?

Ben Frazer — Wed, 05 Dec 2007 07:37:04 GMT

Abstract:

	Applies To: FX3, FX2

Article Title: How can I print my Measurement log or how can I print the RAW data?

To print your measurement log:

1. Open the FX3 scene you want to print the log from.
2. Click on 'Measurements' in the top menu.
3. Click on 'Print Current Measurement log'.

NOTE! If you have not entered any information into the header which will be printed with the measurement log it will prompt you to do so. If you cancel that it will print without a header. If you have entered info and you need to change that information click on 'Measurements' and then 'Edit Header'.

To print your RAW measurement data:

Simply click on 'Measurements' from the top menu and select 'Print Raw Import Data'.

In both cases you will see a print preview window come up. Once there you can click the button to start printing or setup your print options if needed.

My ReportBeam says no connection is available when I check for program updates.

Ben Frazer — Wed, 05 Dec 2007 07:09:08 GMT

Abstract:

	Applies To: ReportBeam (version 3 only)

Article Title: My ReportBeam says no connection is available when I check for program updates.

To be sure you need an update make sure ReportBeam is open and then do the following:
- Click on 'Help'
- Click on 'About ReportBeam'
- Check the version number (Version 3.6.2.0) is the most updated version available at this time.

Below is a copy of the error message that you might be seeing. The program update feature for ReportBeam 3 is no longer in service. PLEASE NOTE: The package update function of the program that you can use to make sure you have the most updated report form works normally. To get program updates for ReportBeam 3 please call us at 1-888-828-0383 and ask for tech support (ext 503), or the state rep for your area.

Is there anything I need to keep in mind when setting up a SMAC simulation?

Ben Frazer — Mon, 03 Dec 2007 07:35:47 GMT

Abstract:

	Applies To: SMAC FX

Article Title: Is there anything I need to keep in mind when setting up a SMAC simulation?

SmacFx in it's current iteration is intended for Passenger size/weight vehicles only and all vehicles involved must be at least 1250 lbs for the SmacFx to work correctly. If you would like to know more about setting up SMAC in general please view this demonstration movie:

http://www.visualstatement.com/movies/FX3/SmacFX/Smac%20fx%2007.html

Why are objects such as a tracter and trailer that I grouped not animating in 3D?

Ben Frazer — Fri, 30 Nov 2007 01:24:23 GMT

Abstract:

	Applies To: FX3

Article Title: Why are objects such as a tractor and trailer that I grouped not animating in 3D?

Issue: A good example of the issue is when you put a truck and trailer together and group them so that you can get them to follow the same animation path.

Resolution: Grouping object work fine only if you you are viewing the animation in 2D and not 3D. Grouped objects will appear in 3D but will not move even if they have an animation path. I will use the tractor and trailer example to show you how you can animate two objects that need to pretty much follow the same path.

1. Place your desired cab or tractor onto your scene

2. Place your desired trailer onto the scene and adjust the rotational grip to be where the king pin would be. (See example) To move the grip left click and hold and then drag the small green circle in the preview below the drawing area to where you need to move the point of rotation to. Once moved the object will now be able to rotate around the point you selected.

3. Draw your animation path for your cab or tractor

4. Left click once on the animation path you just made to select it and right click. Select the option "Copy Path".

5. Select the

The image I used from Virtual Earth changed when I reopened my FX3 file.

Ben Frazer — Wed, 28 Nov 2007 00:24:46 GMT

Abstract:

	Applies To: FX3 (SP2 or earlier)

Article Title: The image I used from Virtual Earth changed when I reopened my FX3 file.

Issue: After saving an FX3 file that has a Virtual Earth image in it the image is no longer the same when you reopen the file.

Explaination: There is currently an issue within the Virtual Earth part of FX3 but there is also a very easy work around until we have a permenant solution.

The issue will only occur if you use the blue navagation arrows to 'pan' around to find the image you want within the Virtual Earth system. If you find your image by using the mouse to click and drag the issue will not occur.

Here is an example: You find the general area you want and zoom in. When looking for your image you pan around using the blue navagational arrows. When you insert your image it will at that time appear correct. When saved and then reopened the image the Virtual Earth will find is whatever image you were looking at before you started to use the blue arrows.

You can also see part of the issue if you pan using the blue arrows and then hit the zoom. It will zoom without an issue but the image will jump back to where you were before touching the blue arrows.

These issues are known to our development team and will be repaired in a future update to our product.

How can I hide vehicles that were captured in a Virtual Earth photo?

Ben Frazer — Fri, 23 Nov 2007 06:59:31 GMT

Abstract:

	Applies To: Virtual Earth

Article Title: How can I hide vehicles that were captured in a Virtual Earth photo?

This article explains how you can hide the cars that were on the road at the time the image you are trying to use from Virtual Earth was taken.

The first thing you need to do is to find the image that you want to use within Virtual Earth, and bring that image into FX3. Once it is in FX3 it is better to use the image as is simply because the image is automatically to scale.

If the cars or other vehicles that were on the road at the time that particular picture was taken for Virtual Earth simply cannot be ignored then please do the following.

With only your Virtual Earth image on the scene zoom in as close as possible to your image without letting any of it

How do I know if I have the most recent report form package available, and how do I check for report form / package updates in ReportBeam?

Ben Frazer — Wed, 14 Nov 2007 02:16:22 GMT

Abstract:

	Applies To: ReportBeam 3 and 4

Article Title: How do I know if I have the most recent report form package available, and how to I check for report form / package updates in ReportBeam??

To view the current package that you are running do the following:

- Open ReportBeam and login if needed.
- Click on 'help'
- Click on 'About ReportBeam'
- Click on the Configuration Tab and view the current package information

To check for updates: (Save any open reports before proceeding!)

- Open ReportBeam and login if needed
- Click on 'help' and then click on 'Check For Package Updates' (make sure you are connected to the internet)
- Click yes when prompted that the program must shutdown to check for updates.
- Click on the button marked 'Check for Updates'
- Click 'OK' or 'Finished' (depending on your ReportBeam version) when it is done.

- If you are unable to check for updates / get online and as such cannot tell if you are updated or not please call us at 1-888-828-0383 (ext 503) for tech support.

How do I change the measurement system in CrashMath from Imperial to Metric or the otherway around?

Ben Frazer — Tue, 13 Nov 2007 06:22:42 GMT

Abstract:

	Applies To: CrashMath

Article Title: How do I change the measurement system in CrashMath from Imperial to Metric or the other way around?

1. Click on the menu near the top left called 'Tools'.
2. Select 'Options'.
3. Choose your desired Measurement System from the drop down menu. (Imperial or Metric)

Can CrashMath be set to print without the mathematical soultion steps in the printout?

Ben Frazer — Tue, 13 Nov 2007 06:12:22 GMT

Abstract:

	Applies To: CrashMath

Article Title: Can CrashMath be set to print without the mathematical solution steps in the printout?

Question: Can I choose if the Solution to each equation is printed or not?

Answer: Yes

To choose if the printout will display the mathematical solution or not simply follow these steps:

1. Make sure CrashMath is open.
2. Click on 'Tools' (near the top left of the screen).
3. Clock on 'Options'.
4. Select the 'Printing' tab.
5. THe bottom section of the 'Printing' tab is called 'Printing Options'.

Check or uncheck the box entitled Print Solution Steps' based on if you want the solution to print when you print your CrashMath case or not.

Does ReportBeam have an Auto Save feature?

Ben Frazer — Tue, 13 Nov 2007 05:48:05 GMT

Abstract:

	Applies To: ReportBeam

Article Title: Does ReportBeam have an Auto Save feature?

Yes. ReportBeam does have a built in Auto Save feature which is set by default to 5 minutes. Setting this will case your report to be saved in drafts every 'x' number of minutes where 'x' is your choice.

To access this setting please do the following:

(For ReportBeam 3)

1. Open ReportBeam
2. Select 'File' and then choose 'Options'
3. Choose the 'Auto Save' tab

You can adjust how frequently Auto Save will save your report or you can turn the feature off if desired. (I recommend that you keep the default setting).

(For ReportBeam 4)

1. Open ReportBeam
2. Click on 'File' and choose 'Options'
3. Select the tab called 'File'

You can adjust how frequently Auto Save will save your report or you can turn the feature off if desired. (I recommend that you keep the default setting).

How do I import points from EVR 3 or EVR 2 directly into FX3 / FX2?

Ben Frazer — Fri, 09 Nov 2007 01:35:58 GMT

Abstract:

	Applies To: FX3 / FX2

Article Title: How to import points from EVR 3 or EVR 2 directly into FX3 / FX2.

- Sync your data collector to your computer using Microsoft Active Sync (or Windows Mobile Device center if you use Windows Vista)
- If you do not have Active Sync for your Window XP or earlier computer you will need to download a copy from Microsoft. (Simply go to their website www.microsoft.com and search for active sync) Please use version 4.5 or higher.

- Once your computer is ready simply connect your data collector to your computer using the appropriate cable and the synchronization process should happen automatically. If it does not then you will need to make the active sync connection happen yourself.

- Open FX3 / FX2 on your computer and bring up an brand new empty diagram.
- Click on 'Measurements' and select 'Import Measurements'.
- On the 'Import Wizard Step 1' windows that opens select the final option 'WinCE Device' and click 'Next'.
- Choose 'Generic PocketPC - MapScenes Evidence Recorder 2.0 or 3.0 (RAW) depending on your EVR version.
- Important Note: If you are using a TDS Recon data collector with EVR software be sure to scroll to the bottom of the list of available WinCE Devices as there are separate entries for 'TDS Recon - MapScenes Evidence Recorder 2.0 or 3.0 (RAW)'.

Can ReportBeam use a print offset to better print data onto an existing paper form?

Ben Frazer — Thu, 08 Nov 2007 07:41:04 GMT

Abstract:

	Applies To: ReportBeam

Article Title: Can ReportBeam use a print offset to better print data onto an existing paper form?

Yes, ReportBeam is able to shift the printout both up and down or side to side.

- Open ReportBeam and click on 'File'.
- Then click on 'Print Properties' option and select the 'Advanced' tab.

- "The Page shift offset allow minute adjustments specific to the location of the printed data on the page. This is useful in positioning print data so that it can be scanned by an OCR system or nudged to fin an existing form."

- You have two choices (Horizontal offset (X-axis) or Vertical offset (Y-axis). By default both values are set to 0. If you want to shift or 'offset' the data enter a figure for the number of points to move.

- A postive number in the X-axis will move the offset to the right and a negitive number will move it left. Lkewise, a postive Y-axis value will move the offset up where a negitive entry will move it down.

When I play my animation in 3D my pedestrian, vehicle, or other model goes into my surface and not overtop of the surface.

Ben Frazer — Thu, 08 Nov 2007 07:14:14 GMT

Abstract:

	Applies To: FX3, FX2

Article Title: When I play my animation in 3D my pedestrian, vehicle, or other model goes into my surface and not overtop of the surface.

Issue: A model such as a car or a pedestrian goes through a surface when animating instead of over it when viewed in 3D.

Resolution: There are two main ways to can go about solving this issue.

- The first way would to simply manually edit the 'Z' elevation values for each segment of your animation path to get the model moving at the correct elevation so as to not go into a surface but stay on the top of it.

- The second way is to draw your animation path over surface FX with the snaps tool turned on. (You are not snapping to points but having snaps on while drawing an animation path will capture the elevation of the surface FX as you put the path down.)

Once this is done you will want to go back

If you need help making surface FX please read the following tip of the day
http://www.visualstatement.com/resources/TipOfTheDay/2007/01January/19Jan.aspx

surface, FX, surface FX, animation, play, 2D, 3D, path, properties, path properties, animation path, path, model, vehicle, pedestrian, object, though, int

How can I export a report from Reportbeam so that I can view it on another computer with ReportBeam.

Ben Frazer — Tue, 06 Nov 2007 06:44:30 GMT

Abstract:

	Applies To: ReportBeam

Article Title: How can I export a report from Reportbeam so that I can view it on another computer with ReportBeam.

To export a report from ReportBeam follow these steps:

- Open ReportBeam and select the Drafts folder
- Click on the desired report and then along the top select 'Export'
- Choose a name and a location to save the report in the 'Save As' window that opens
- Click 'Save'

PLEASE NOTE! By doing this the report is no longer in your drafts folder. If you want to keep a copy of the report be sure to copy and paste the report you exported to a different folder than the where the exported report is saved!

Now you can move a copy of the report from where you saved it to a CD or other means of sending the file and bring it to the computer you want to move it to.

To view it please read the following:

- Open ReportBeam *(If you use a login to access ReportBeam try to have the person who created the report login as themselves. - If you do not use a login simply import and then open the report from your drafts folder)
- Cl

I get a setup error when I try insert to a diagram into a ReportBeam report, and when trying to open the diagramming link from within ReportBeam.

Ben Frazer — Tue, 06 Nov 2007 05:49:48 GMT

Abstract:

	Applies to: ReportBeam

Applies To: FX3, FX2, FX

Article Title: How do I save a diagram as an image from FX3, FX2, or Vista FX?

To save your diagram from an FX product (FX3, FX2, or FX) as an image file simply do the following:

- Open your scene that you wish to save
- Click on 'File'
- Click on 'Export Drawing'
- Choose from the list of image types available the one you want
- In the 'Save As' window choose a name for your image and a location to save it

This list of formats you can choose from was taken from FX3 SP2:
JPG, BMP, EMF, EMF+, JIFF, TIFF, PDF, PNG, and DXF

My animated skid marks won't animate in 2D.

Ben Frazer — Fri, 02 Nov 2007 01:42:36 GMT
Abstract:
Applies To: FX3

Article Title: My animated skid marks won't animate in 2D.
Issue: When I play my animation which contains animated skid marks they appear as a solid black line and only actually animate in 3D.
Info: When working with animated skid marks it is important to remember that they currently only animate in 3D. When working in 2D you can of course see where the skidmark is, and the regular 2D mode where you do your diagram is where you setup how the skidmark animates but to view it you will need to enter 3D mode and play your animation.

When opening Crash Math by itself I get an error that says ''invalid license key detected'' and it says to contact Visual Statement for a valid key.

Ben Frazer — Wed, 31 Oct 2007 03:08:21 GMT
Abstract:
Applies To: Crash Math

Article Title: When opening Crash Math by itself I get an error that says 'invalid license key detected' and it says to contact Visual Statement for a valid key.
Issue: Unable to open Crash Math by itself due to an 'invalid license key detected' error message.
Resolution:
Step 1. If you have FX2 or FX3 test to see if you can open Crash Math by first opening FX2 / FX3. Get into a blank diagram and click on 'tools' and then click on 'reconstruction caculations (Crash Math)'
If Crash Math opened in step 1 but it does not open if you click on your Crash Math shortcut or Start menu entry proceed to step 2. (Unless your ok just opening it from inside your FX2 or FX3 program)
Step 2. Be sure that the installed copy of Crash Math is the latest version or that you have a copy of of the latest version ready to use. At the time of this writing that is version 1.1.1.2 (October 31st 2007)
- Uninstall Crash Math by going into add / remove programs (if there is more than one Crash Math version listed be sure to uninstall each version)
- Reboot the computer
* - Access the following directory C:\Program Files\VS Investigator Suite and delete the folder called 'Crash Math'
- Install Crash Math from your CD or download
- Attempt to open the program a

After downloading an application such as FX2 or FX3 from a download link it say it is an invalid win32 application whenever I try to install it.

Ben Frazer — Wed, 31 Oct 2007 02:45:35 GMT
Abstract:
Applies To: Downloaded install files

Article Title: After downloading an application such as FX2 or FX3 from a download link it say it is an invalid win32 application.
Issue: File was not fully downloaded.
Resolution: To confirm that the issue is indeed an incomplete download do the following:
1. Right click on the file and then left click on properties.
2. Note how large the file says in terms of Megabytes
3. Determine how large the file should be by clicking again on the download link without clicking the option to save.
- on the first screen after clicking the link is the indicator showing how large the full file should be.
If your downloaded file is smaller than the full file size it means that somehow your download was aborted and the file is incomplete. To solve this issue try downloading the file again but pay close attention to the file size before you start installing it. Another possibility would be to try another computer or maybe even another internet connection to do the download and then put the file onto a CD or other storage device to bring the file to the computer you want to install onto.
It is possible that your computers security could be interfering with the download. This is something you probably wan

What sort of information is needed for a Crash FX momentum analysis and what are some things that need to be taken into account?

Ben Frazer — Wed, 31 Oct 2007 01:34:22 GMT
Abstract:
Applies To: Crash FX (Momentum Analysis)

Article Title: What sort of information is needed for a Crash FX momentum analysis and what are some things that need to be taken into account?
Here are some things that you need to know and be aware of when doing a momentum analysis in Crash FX.
Impact location and rest locations must be precisely known
Post impact trajectories must be known
Impact angles must be known
Mass disparity should not exceed 4:1
Approach angles should be greater than 30 degrees
&nbs

I cannot see the version of FX3 or FX2 that I have when I check it by clicking on ''about'' under the ''help'' menu and the image on the ''about'' screen seems stretched. The Photo FX setup window may also display incompletly from this issue.

Ben Frazer — Fri, 26 Oct 2007 06:28:10 GMT
Abstract:
Applies To: FX3, FX2

Article Title: I cannot see the version of FX3 or FX2 that I have when I check it by clicking on 'about' under the 'help' menu, and the image on the 'about' screen seems stretched. The Photo FX setup window may also display incompletly from this issue.
Issue: The help / about window is stretched such that you cannot see the right hand edge properly so the version number and Visual Statement website addresses are not visible.
- Please note! It it also possible that what is affecting your 'help / about' window is also affecting the window that opens when you use the "Set / Edit PhotoFX" option. If you can only see part of the window where you setup PhotoFX please also follow these steps:
Resolution:
Start by checking your DPI setting. To do this right click anywhere on your desktop where there is not an icon. And then left click on 'Properties'.
- Choose the 'Settings' tab
- Chose the 'Advanced' button in the lower right corner
- Choose the 'General' tab (should be selected by default)
- Check your DPI setting near the top (It should be set to "Normal Size

How can I reinstall m-FX, Pocket Crash Math, and Pocket Interview Pro if they have been lost from my handheld device or data collector device?

Ben Frazer — Tue, 23 Oct 2007 01:42:17 GMT
Abstract:
Applies To: m-FX, Pocket Crash Math, Pocket Interview Pro

Article Title: How can I reinstall m-FX, Pocket Crash Math, and Pocket Interview Pro if they have been lost from my handheld device or data collector device?
Issue: Installed programs have dissappeared from a data collector after a long period of inactivity.
Please note! (IF you need help with the material discussed in this article please feel free to contact Visual Statement Tech Support - see bottom of article for the phone number) - Thank you
Resolution: Some data collectors after a long time can drain all power from their internal backup batteries, or don't have one and disconnecting the main battery has caused the issue. As a result the programs that have been installed are no longer present.
This article also serves as a how to on the procedure of loading the m-FX suite of programs onto a data collector.
Step 1: Make sure your data collector is connected to your computer and is synced using either Active Sync (Most version of windows) or Windows Mobile Device Center (Windows Vista only).
Step 2: Put your m-FX suite disk into your computer or is you have copied the files to your computer go to the folder you put them in.
Step 3: Using Active Sync or

I cannot use m-FX to set my Total station to reflectorless.

Ben Frazer — Mon, 22 Oct 2007 02:57:49 GMT
Abstract:
Applies To: m-FX

Article Title: I cannot use m-FX to set my Total station to reflectorless.
Issue: Unable to set or use reflectorless from m-FX for a Total Station that has reflectorless ability.
Resolution: The first possibility is that you have selected the wrong total station in m-FX. Please check to confirm that you have the correct total station set. Please feel free to call us if you are not sure what total station to choose.
If you are 100% sure you are set correctly then we are dealing with a known issue that will be corrected in a future release of m-FX. At the time of this writing m-FX version 1.3.16 is the latest version.
Until the new version is released we can simply fix the issue for you from here. What we need is file from your handheld device called Options.xml. To get this file please do the following.
1. Fully close m-FX. (Start by simply closing the application and then follow these steps:
Tap ‘Start’ button, Choose ‘Settings’, Choose ‘System’ tab, Tap ‘Memory’ icon, Choose ‘Running Programs’ tab
If m-FX appears in the Running Programs list, tap on m-FX to select it, then tap ‘Stop’ to stop it

Can I show a rear view camera in a 3D animation?

Ben Frazer — Tue, 16 Oct 2007 01:39:55 GMT
Abstract:
Applies To: FX3, FX2

Article Title: Can I show a rear view camera in a 3D animation?
Yes you can. If you wanted to show a camera that was looking backwards to where a vehicle was coming from it is easy to do.
1. Place your vehicle or which ever object you want to be able to have the camera face behind onto the scene.
2. Setup your animation path as needed.
3. Place another object like the 3D Sphere from the Shapes 3D category onto the vehicle with a 'z' value of zero.
4. Copy the animation path from the first object (your car etc...) by left clicking on the path to select it and then right click the path and choose the option 'copy path'
5. Then left click to select your sphere.
6. Then right click on the sphere and choose the option 'paste path'.
7. And finally for each path segment on your animation path set both yaw values to 180 to turn the camera around to face backwards. If needed you can fine tune the cameras z and x values to move the camera higher or lower or forward o

Adjusting the yaw, pitch & roll of a vehicle in a 3D Animation.

Matt Oginski — Fri, 12 Oct 2007 03:12:27 GMT
Abstract:

Is there any way to simulate fog in FX3 animations?

Ben Frazer — Fri, 12 Oct 2007 02:25:08 GMT
Abstract:
Applies To: FX3, FX2

Article Title: Is there any way to simulate fog in FX3 animations?
1. In FX3 (or FX2) go into 3D mode.
2. Click on the icon in the top left of 3D (A gray box with a small gray circle in it)
3. In the window that opens on the left set your fog color and then use the slider to choose the fog density.
4. Click Ok
5. Now you can view your scene or animation in 3D with fog.

When I record an animation all of my frames turn out solid blue.

Ben Frazer — Fri, 15 Jun 2007 05:36:36 GMT
Abstract:
Applies To: Vista FX & Windows Vista

Issue:
When I record an animation all of my frames turn out solid blue. My Computer is running Windows Vista.
Resolution:
To resolve, disable the Windows Aero interface while you are recording the animation.
To do so:
Right-click on the Desktop, left-click on Personalize.
Select Window Color and Appearance.
You may need to click a link called "Open classic appearance properties for more color options"
Change the Color Scheme from Windows Aero to Windows Classic.
Now your animations will record without issue.

Removing Layers

Ben Frazer — Wed, 06 Jun 2007 01:03:34 GMT
Abstract:
Applies To: Vista FX and Smart Roads.

Article Title How to remove layers from the layer manager.
Issue: Information on how to remove layers.
Resolution: It is really a very simple process to remove a layer. Once thing you must be aware of is that when you remove a layer anything at all that is in that layer will also be removed. You should see a warning pop up about this when removing a layer.
1. Open your layer manager
2. Beside each of the regular layers is a red 'X'.
3. Click the red 'X' for the layer you want to remove.
Note: You cannot remove the active layer. Should you try you will get a warning message that you cannot do that. Right click a different white colored layer to set it as the active layer. The active layer is highlighted in yellow when you are in the layer manager.
Note: The pink colored system layers cannot be deleted.

When I setup mFX it skips the test shot on Instrument Orientation.

Matt Oginski — Tue, 05 Jun 2007 02:01:35 GMT
Abstract:
Applies To: mFX

Issue:
When I setup mFX it skips the test shot on Instrument Orientation.
Resolution:
mFX does not require a test shot during Instrument Orientation.
If the Total Station supports it, mFX sets the plate angle to zero. Otherwise it reads the angle and offsets all of the points accordingly.

What is mFX?

Matt Oginski — Tue, 05 Jun 2007 02:00:32 GMT
Abstract:
Applies To: mFX

What is mFX?
mFX is a very powerful but easy to use data collector for use with any total station measuring system from Nikon, Sokkia, Topcon, or Leica. Its the most convenient way to transfer your data from total station to your Vista FX3 diagram, which autodraws your scene. Then simply complete your Vista FX3 diagram, analyze the dynamics of the crash or crime, and animate the incident with the powerful Vista FX3 RealMotion 3D animation component.
Find out more

Importing point from Pocket Zone so that point descriptions import correctly.

Ben Frazer — Mon, 04 Jun 2007 02:31:51 GMT
Abstract:
Applies To: Vista FX and Pocket Zone

Article Title: How to import points from Pocket Zone
Issue: Importing points from Pocket Zone end up on the drawing area as test objects.
Resolution: Export a point list from Pocket Zone and import that file info Vista FX.
When you import a DXF file from Pocket Zone to Vista FX you will end up with the point descriptions on the drawing area as text objects. However, there is another way to do this so that your point descriptions import correctly.
1. From Pocket Zone save the scene as a point list as either 'tab separated' or 'fixed width'.
2. Bring the file you created to your computer
3. From Vista FX select the measurements menu at the top and choose import measurements.
4. Choose import from file
5. Under 'file import type' find the pocket zone file options(there are 2)
6. Make sure you choose 'tab separated' or 'fixed width' to match what you saved the file as.

If the import does not work try saving the point list file from Pocket zone as the other type ('Tab separated' or 'fixed width.)

How to record an animation for binking in Windows Vista

Ben Frazer — Thu, 31 May 2007 07:57:23 GMT
Abstract:
Applies To: Vista FX and Windows Vista

Article Title: How to record an annimation in Windows Vista for use in Bink
Issue: Recording an animation from using Windows Vista results in solid color frames being recorded and not the proper animation frames.
Resolution: Follow these simple steps to correct this issue.
1. Right-click Desktop, left-click Personalize.
2. Double-click Window Color Appearance.
3. Click Open classic appearance properties for more color options. Change Color scheme to Windows Vista Basic
Now you can record your animation and it should work normally. Once recorded use Bink as you normally would to your annimation together into a file.

I get a COM error that mentions CLSID when I try to run 3D in Vista FX.

Matt Oginski — Thu, 31 May 2007 02:57:37 GMT
Abstract:
Applies To: Vista FX, FX2, FX3

Issue:
I get a COM error that mentions CLSID when I try to run 3D in Vista FX.
Resolution:
This occurs when TrueVision3D.dll has not been correctly registered in the Windows Registry. This often occurs under Windows Vista.
Installing Vista FX3 SP1 will resolve this issue (contact Technical Support for details 1-888-828-0383 ext 207).
For all other versions of Vista FX, download this patch (and then run C:\fx3fix.bat) prior to your FX installation:
http://www.visualstatement.com/Software/fx3/fx3-WinVista-Fix.exe

Why does Vista FX3 show the perception reaction indicator in the last part of the animation path?

Matt Oginski — Tue, 29 May 2007 04:38:26 GMT
Abstract:
Applies To: Vista FX3

Issue:
Why does Vista FX3 show the perception reaction indicator in the last part of the animation path?
For instance a vehicle travel 40 Km/h ( constant velocity) if I prompt 2 sec. as reaction time it should be like "I'll keep driving 11.11m/sec for 2 sec. without doing any action" so It would be about 22 meters.After that the breaks apply and I decelerate.....
Why I have the indicator starting from the "last 22 meters of the path?
Resolution:
In that example it is not being used correctly. The PR point should be set based on the path segment. So, the user sets a path segment up to be the braking portion, pre-impact, and in the segment before the braking segment the user provides the PR. Otherwise it does not make sense. In the case where the driver could ha

	Applies To: m-FX, Pocket Crash Math, Pocket Interview Pro