Technical Support
For information on True Partner Maintenance click here.
We are here for you! |
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Tech Support
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7am-5pm PST
Current Time:
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Location |
Phone |
Software* |
Hardware |
Canada, BC |
 1.888.828.0383
|
All Software packages |
All Total Stations |
|
 support@visualstatement.com
|
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Tech Support |
24/7 - After Hours |
Location |
Phone |
Contact Person |
Software* |
Hardware |
| California |
(909) 241-7422 |
Sam E. Said |
FX3, MFX |
SOKKIA |
| Colorado |
(970) 222-7688 |
William Mael |
FX3-advanced, MFX |
LTI, Nikon |
| Georgia |
(404) 358-6585 |
Chuck Odom |
FX3, ReportBeam |
Nikon |
| Florida |
(904) 669-5254 |
Chet Tomlinson |
FX3-advanced |
LTI |
| Kentucky |
(502) 468-0934 |
Mike Barnes |
FX3 |
Sokkia |
| Michigan |
(231) 557-6925 |
Mick Capman |
FX3, MFX |
Sokkia, Leica |
| Michigan |
(989) 928-3358 |
Tim Robbins |
FX3, PocketZone |
Sokkia |
| New Mexico |
(505) 577-3439 |
Dennis O'Brien |
FX3, ReportBeam |
Nikon |
| Virginia |
(540) 894-3020 |
Rick Dowsett |
FX3, ReportBeam |
Nikon |
| Virginia/Arizona |
(602) 697-8930 |
Mike Greenfield |
FX3-advanced, MFX |
Nikon |
| Texas |
(817) 239-6401 |
Tim Lovett |
FX3 |
Nikon, Sokkia, Topcon |
* SmartRoads users can use FX3 staff for tech support.
Call us and our friendly staff will try to resolve your problems as promptly as possible.
If you will use screen to screen support, you can login below using the password provided by our staff.
[ Online Tech Support Login - Click here ]
Previous/Existing Customers Tech Support
Customers who have purchased Visual Statement software prior to the release of FX3 and SmartRoads VE, are subject to our previous Tech Support policy. (see below)
Every Visual Statement Customer, is elligible for Lifetime FREE Technical Support with the purchase of a Visual Statement product. We offer phone as well as live online support (screen to screen). We will assist you with any technical issues you might encounter related to Visual Statement software.
